Your business is valued, and your cooperation is appreciated. We are making a commitment to you to guarantee your appointment time and refusing all other requests once you have made the appointment.

• When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients. Please understand that therapists only get paid when they deliver a service.
• 24-hour notice is required for all cancellations.

Full payment of the value of the appointment will be required for “no-shows” and late cancellations (less than 24-hours)

Exclusions:

• If an emergency arises, please let us know as soon as possible, so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may make an exception to the above policies on those rare occasions.

Late Arrivals

Depending on our schedule, late appointments may not receive the full session time allotted for the treatment service booked.  Full payment will be required for the original time booked.

Sexual misconduct is forbidden. Clients understand that any illicit or sexually suggestive remarks comments, advances or gestures will result in the immediate termination of the session. 

Massage will be terminated immediately; should a client make any sexual advances or requests. 

Even questionable sexual discussion, can be cause for termination as per the Therapist’s discretion.

Massage therapy is therapeutic in nature and is in NO WAY SEXUAL. Under NO CIRCUMSTANCES do we condone or perform any kind of massage even remotely associated with sexual conduct.

This is a ZERO TOLERANCE POLICY.

Please RESPECT the professional boundaries that exist between Therapist and Client. Professional treatment is an absolute must. Inappropriate or immoral behavior will not be tolerated. 

A session will not be conducted if the client is intoxicated, using drugs or threatening the safety of the LMT, the safety of others, or becomes a danger to themselves. 

Intimidating verbal harassment will not be tolerated as the LMT cannot maintain proper Therapeutic Boundaries or provide effective unbiased treatment under threat of retaliation or coercion.

If any of these behaviors take place within Clinic setting, the LMT has the right to stop treatment and ask the Client to leave the premise.

The Client will be held accountable for full payment of their session booked, in order to compensate for the time which was held exclusively on their behalf, as per the treating therapist discretion.